Booking Guide and Condition


TO MAKE A RESERVATION ONLINE

There are many websites allowing you to make online reservations. However, we provide you an easy- to-use with high standard secure reservation system.

To make a reservation online

1. Select your destination and then choose your desired hotel on the list and click to access to the hotel information.

2. Enter your check-in, check-out, number of rooms and then click “Check Availability” to check the rates and room availability.

It may take up to 2 minutes to get the result which will be shown “AVAILABLE” or “ON REQUEST” status.

3. Click “Continue” to process your reservation request. Fill in your reservation details, personal information and credit card details on our secure reservation form then click “SUBMIT” to send your request.

You will receive our auto-response mail confirm that your request is successfully submitted and will be notified the result by return mail.

NOTE: If you do not receive our auto-response mail within an hour after your submitted the reservation, your e-mail address might be incorrect (Please recheck) or we might not receive your request (Kindly e-mail to : contact@champs-elysees-paris-hotels.com).

4. For "AVAILABLE" hotel, you will get a room confirmation immediately after submitting your request.
For confirmation, we will send you the booking details and a hotel check-in voucher will be issued and sent to you by attached e-mail, after your credit card get through our payment process. You will need to present this voucher upon check-in at the hotel.

To avoid disappointment, especially over high season periods, very EARLIEST booking is strongly advised.

5. In case of "ON REQUEST" hotel, it may take 1 or 2 working days to get confirmation depending on the hotel’s reservation clearing process. You will be notified via e-mail as soon as we receive any progress concerning your reservation.

If the requested hotel is unavailable, our travel experts will endeavor to find you a suitable alternative hotel of comparable standard and prices in the same area and provide you further information for consideration. You are of course under no obligation to accept the alternative offer.

You are requested to fill two alternative hotels when submitting the request form to let us know your preferences in case that the requested hotel is unavailable.

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